Linda Hollebeek

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Works as

Visiting professor at Umeå School of Business, Economics and Statistics (USBE) Section: Business Administration, Marketing

Samhällsvetarhuset, Biblioteksgränd 6 Umeå universitet, 901 87 Umeå

Using augmented reality to strengthen consumer/brand relationships: the case of luxury brands

Journal of Consumer Behaviour, John Wiley & Sons 2025, Vol. 24, (2) : 545-561

Arya, Vikas; Sethi, Deepa; Hollebeek, Linda

Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement: the impact of ethnicity

Journal of Research in Interactive Marketing, Emerald Group Publishing Limited 2025, Vol. 9, (1) : 59-75

Bozkurt, Sıddık; Gligor, David; Hollebeek, Linda; et al.

Which corporate social responsibility (CSR) approach optimizes customer engagement behavior?: the role of customer-brand identification, brand love, and social communication

Journal of Retailing and Consumer Services, Elsevier 2025, Vol. 84

Dahrouj, Rasha; Itani, Omar S.; Hollebeek, Linda; et al.

The effect of customers’ extrinsic and intrinsic motivation on their e-commerce store loyalty: a four-country comparison

Journal of International Consumer Marketing

Dikcius, Vytautas; Vilkaite – Vaitone, Neringa; Hollebeek, Linda; et al.

Family firms and bribe payments in developing countries: the moderating role of social capital

Journal of Business Ethics

Gaganis, Chrysovalantis; Pasiouras, Fotios; Roubaud, David; et al.

Innovations leveraging artificial intelligence, stakeholder engagement, and innovation value: an investment model perspective

The Journal of product innovation management

Hollebeek, Linda D.; Katsikeas, Constantine S.; Kopalle, Praveen K.; et al.

Guidelines for theory selection: the IMPACT framework

Psychology & Marketing, John Wiley & Sons 2025, Vol. 42, (11) : 2789-2806

Hollebeek, Linda D.; Kumar, V.; Srivastava, Rajendra K.; et al.

In-game content purchase motivations (IGCPMs): Conceptualization, scale development, and validation

Information & Management, Elsevier 2025, Vol. 62, (7)

Hussain, Ali; Hollebeek, Linda; Marder, Ben; et al.

Generative artificial intelligence (GenAI) revolution: a deep dive into GenAI adoption

Journal of Business Research, Elsevier 2025, Vol. 189

Kumar, Aman; Shankar, Amit; Hollebeek, Linda D.; et al.

Responsible stakeholder engagement marketing

Journal of Business Research, Elsevier 2025, Vol. 189

Kumar, V.; Hollebeek, Linda; Sharma, Amalesh; et al.

Unravelling the customer journey: A conceptual framework and research agenda

Technological forecasting & social change, Elsevier 2025, Vol. 211

Mele, Cristina; Hollebeek, Linda; Di Bernardo, Irene; et al.

Talking vs typing: how voice- vs text-based educational robots shape student engagement

Journal of Service Management

Mele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; et al.

Cybernetic avatars in hospitality: advancing the social inclusion of individuals with a disability

International Journal of Contemporary Hospitality Management, Emerald Group Publishing Limited 2025, Vol. 37, (10) : 3538-3558

Moriuchi, Emi; Hollebeek, Linda

Consumers’ smartphone addiction: impact of engagement and app type on wellbeing

Journal of Business Research, Elsevier 2025, Vol. 194

Moriuchi, Emi; Hollebeek, Linda; Lim, Weng Marc

Service recovery for deaf and hard of hearing customers: a transformative service research perspective

Services Marketing Quarterly, Taylor & Francis Group 2025, Vol. 46, (3-4) : 190-219

Moriuchi, Emi; Hollebeek, Linda; Sigurdsson, Valdimar

Tourists’ perceived travel risk, desire to travel, travel engagement, and subjective wellbeing: the moderating role of emotion regulation

Current Issues in Tourism

Rather, Raouf Ahmad; Hollebeek, Linda; Wait, Marius; et al.

Value co-creation: a metatheory unifying framework and fundamental propositions

Marketing Intelligence & Planning, Emerald Group Publishing Limited 2025, Vol. 43, (3) : 574-603

Saha, Victor; Hollebeek, Linda D.; Venkatesh, Mani; et al.

Brand love and customer brand engagement for masstige: a cross-cultural perspective

Journal of Product & Brand Management, Emerald Group Publishing Limited 2025, Vol. 34, (4) : 545-561

Shahid, Shadma; Husain, Rehan; Islam, Jamid Ul; et al.

Avatars' phygital social presence in the metaverse: an engaged theory perspective

Psychology & Marketing, John Wiley & Sons 2025, Vol. 42, (6) : 1528-1540

Sprott, David E.; Hollebeek, Linda; Sigurdsson, Valdimar; et al.

Mitigating distraction: interactivity and atmospherics in social commerce

International Journal of Retail & Distribution Management, Emerald Group Publishing Limited 2025, Vol. 53, (10-11) : 990-1008

Suraj, J.; Hollebeek, Linda D.; Joseph, Ajay; et al.

The effect of consumers' affective engagement on their personal data disclosure on social media

Journal of Consumer Behaviour

Urbonavicius, Sigitas; Hollebeek, Linda D.; Simanavičiūtė, Agnė

Enhancing brand equity through sublime experience: the mediating role of consumers' branded content engagement

Journal of Consumer Behaviour, John Wiley & Sons 2025, Vol. 24, (5) : 2276-2292

Waqas, Muhammad; Wajid, Nauman; Khan, Muhammad Ali; et al.

Breaking the ice: understanding and overcoming consumer resistance to frozen foods

British Food Journal, Emerald Group Publishing Limited 2025, Vol. 127, (6) : 1923-1941

Waseem, Muhammad Adnan; Waqas, Muhammad; Ekinci, Yuksel; et al.

Blurred lines?: Disentangling the roles of consumers' influencer- and brand engagement in shaping brand performance

Journal of Business Research, Elsevier 2025, Vol. 194

Weiger, Welf H.; Giertz, Johann N.; Hammerschmidt, Maik; et al.

Exploring purchase intention in metaverse retailing: insights from an automotive platform

Journal of Retailing and Consumer Services, Elsevier 2025, Vol. 82

Zhang, Haowei; Lv, Yang; Zhang, Justin Zuopeng; et al.

The impact of consumer engagement with gamified branded apps on gameful experience in emerging markets: an empirical study

Organizations and Markets in Emerging Economies, Vilnius University Press 2024, Vol. 15, (2) : 216-247

Abbasi, Amir; Hollebeek, Linda D.; Hassan, Maria; et al.

Player and spectator engagement and co-creation in e-sports gaming events during and post-COVID-19

Brand co-creation tourism research: contemporary issues and challenges, Apple Academic Press 2024 : 139-158

Berndt, Adele; Hollebeek, Linda D.; Kaljund, Kristel; et al.

Gamification's role in fostering user engagement with healthy food‐based digital content

Psychology & Marketing, John Wiley & Sons 2024, Vol. 41, (1) : 69-85

Charry, Karine; Poncin, Ingrid; Kullak, Avreliane; et al.

Boosting app-based mobile financial services engagement in B2B subsistence marketplaces: the roles of marketing strategy and app design

Industrial Marketing Management, Elsevier 2024, Vol. 119 : 147-161

Ferdous, Ahmed Shahriar; Akareem, Husain Salilul; Viswanathan, Madhu; et al.

The role of consumer speech acts in brand activism: a transformative advertising perspective

Journal of Advertising, Routledge 2024, Vol. 53, (4) : 491-510

Fletcher-Brown, Judith; Middleton, Karen; Thompson-Whiteside, Helen; et al.

Online content creators’ and viewers’ interdependent journeys

Services Marketing Quarterly, Routledge 2024, Vol. 45, (3) : 296-318

Hollebeek, Linda D.; Anselmsson, Johan; Adomaviciute-Sakalauske, Karina; et al.

Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers

Marketing Intelligence & Planning, Emerald Group Publishing Limited 2024, Vol. 42, (8) : 1464-1493

Hollebeek, Linda D.; Sarstedt, Marko; Menidjel, Choukri; et al.

Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research

Psychology & Marketing, John Wiley & Sons 2024, Vol. 41, (4) : 880-898

Hollebeek, Linda; Menidjel, Choukri; Sarstedt, Marko; et al.

Consumers’ online brand-related misinformation engagement: a weapons of influence perspective

Journal of Strategic Marketing, Routledge 2024, Vol. 32, (8) : 1415-1434

Hollebeek, Linda; Parts, Oliver; Urbonavicius, Sigitas; et al.

Crafting conceptual proposition-based contributions: The 7C framework

Psychology & Marketing, John Wiley & Sons 2024, Vol. 41, (10) : 2396-2411

Hollebeek, Linda; Srivastava, Rajendra K.; Clark, Moira K.; et al.

Social isolation and risk-taking behavior: the case of COVID-19 and cryptocurrency

Journal of Retailing and Consumer Services, Elsevier 2024, Vol. 81

Lavan, Thusyanthy; Martin, Brett A.S.; Lim, Weng Marc; et al.

Boosting customers’ impulsive buying tendency in live-streaming commerce: the role of customer engagement and deal proneness

Journal of Retailing and Consumer Services, Elsevier 2024, Vol. 77

Luo, Xi; Cheah, Jun-Hwa; Hollebeek, Linda; et al.

Using machine learning to develop customer insights from user-generated content

Journal of Retailing and Consumer Services, Elsevier 2024, Vol. 81

Mustak, Mekhail; Hallikainen, Heli; Laukkanen, Tommi; et al.

The effect of consumer-perceived COVID-19 ad value on health-protective behavior: Mediating role of engagement

Health Marketing Quarterly, Routledge 2024, Vol. 41, (4) : 375-406

Rafeh, Mir Abdur; Abbasi, Amir Zaib; Hollebeek, Linda; et al.

Smart service value: Conceptualization, scale development, and validation in the retailing context

Technovation, Elsevier 2024, Vol. 137

Roy, Sanjit K.; Singh, Gaganpreet; Hollebeek, Linda; et al.

Social media marketing activities, customer engagement, and customer stickiness: a longitudinal investigation

Psychology & Marketing, John Wiley & Sons 2024, Vol. 41, (7) : 1597-1613

So, Kevin Kam Fung; Li, Jing; King, Ceridwyn; et al.

Proactive service recovery performance in emerging (vs. developed) market-based firms: the role of clients’ cultural orientation

Organizations and Markets in Emerging Economies, Vilnius University Press 2023, Vol. 14, (2) : 260-285

Bakhsh, Naghmeh Nik; Hollebeek, Linda D.; Riivits-Arkonsuo, Iivi; et al.

Consumers’ willingness to disclose their personal data in e-commerce: a reciprocity-based social exchange perspective

Journal of Retailing and Consumer Services, Elsevier 2023, Vol. 74

Degutis, Mindaugas; Urbonavičius, Sigitas; Hollebeek, Linda; et al.

Customer journey value: a conceptual framework

Journal of Creating Value, Sage Publications 2023, Vol. 9, (1) : 8-26

Hollebeek, Linda D.; Urbonavicius, Sigitas; Sigurdsson, Valdimar; et al.

Hallmarks and potential pitfalls of customer- and consumer engagement scales: a systematic review

Psychology & Marketing, John Wiley & Sons 2023, Vol. 40, (6) : 1074-1088

Hollebeek, Linda; Sarstedt, Marko; Menidjel, Choukri; et al.

Engaging with (vs. avoiding) personalized advertising on social media

Journal of Marketing Communications

Loureiro, Sandra Maria Correia; Hollebeek, Linda; Rather, Raouf Ahmad; et al.

The effect of customers' brand experience on brand evangelism: The case of luxury hotels

Tourism Management Perspectives, Elsevier 2023, Vol. 46

Purohit, Sonal; Hollebeek, Linda; Das, Manish; et al.

Leveraging social media advertising to foster female consumers' empowerment and engagement: the role of regulatory mode

Journal of Advertising, Routledge 2023, Vol. 52, (5) : 688-705

Septianto, Felix; Mathmann, Frank; Hollebeek, Linda; et al.

View publications in DiVA

Published: 20 Nov, 2024

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